Windows
Warranty
Setting the Standard for Over 10 Years
Since 2015, Tru Vision has been serving homeowners across Ontario with premium-quality windows designed for replacement, renovation, and new construction projects. For more than 10 years, we’ve built our reputation on excellence—delivering outstanding products, reliable service, and a best-in-class lifetime warranty that stands behind everything we do. As a family-owned company, we remain dedicated to our values of trust, craftsmanship, and customer care, earning the confidence of both dealers and homeowners. Today, Tru Vision continues to strengthen its legacy, committed to leading the industry with integrity, innovation, and expertise.
Lifetime Warranty
Tru Vision Window & Door Systems Ltd., as a recognized leader in the Canadian window industry, is proud to provide an Industry-Leading Lifetime Warranty that is Fully Transferable and Non-Prorated. Tru Vision guarantees its windows to be free from defects in materials and workmanship from the date of purchase, provided the products are used under normal residential conditions.
Unpainted uPVC Vinyl
Lifetime warranty against warping, flaking, peeling, rotting, or cracking – Labour & MaterialHardware, Weatherstripping & Moving Parts
Lifetime warranty – Labour & MaterialGlass Seals
Lifetime warranty against vision obstruction caused by moisture between glass surfaces – Labour & MaterialThermal Shock, House Movement or Settling
Pressure cracks covered for 1 year from invoice date – Material OnlyPaint Finish
Paint process carries a 20-year warranty, covering peeling, blistering, flaking, cracking, or notable fading.
Important Notes & Exclusions
Exterior condensation is a natural occurrence and not covered under warranty.
Minor glass imperfections (bubbles, small scratches, or crystals) are industry standard and not warrantied.
Normal fading, atmospheric exposure, or surface staining are natural effects and not covered.
Warranty is void if harmful solvents, improper installation, abuse, or negligence are involved.
Broken glass and torn screens are excluded from coverage.
VynaColour Limited Paint Warranty
Painting performed by VynaColour Limited with Prolux 8032 Series paint is covered for 20 years against peeling, blistering, cracking, or notable fading under normal conditions. Should issues arise, VynaColour will inspect and arrange for refinishing, covering materials, labour, and transportation costs.
Paint Warranty Exclusions:
Damage caused by improper installation, handling, or building design.
Exposure to harsh environments, pollutants, or corrosive conditions.
Lack of proper maintenance (must be cleaned every 2 years with mild detergent and water).
Touch-ups, on-site rectifications, or refinishing by unauthorized contractors.